TERMS AND CONDITIONS
Last Updated: April 2025
Agreement to Our Legal Terms
We are SLB Design LLC ("Company," "we," "us," "our"), a company registered in Colorado, United States at 3404 Longs Peak Circle, Parker, CO 80138.
We operate the website http://www.slbdesign.co (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at 720-437-9580, email at [email protected], or by mail to 3404 Longs Peak Circle, Parker, CO 80138, United States.
These Legal Terms constitute a legally binding agreement between you ("you") and SLB Design LLC concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date. Your continued use of the Services after any revised Legal Terms are posted constitutes your acceptance of those changes.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
Table of Contents
1. Our Services
2. Intellectual Property Rights
3. User Representations
4. User Registration
5. Products and Services Offered
6. Purchases and Payment
7. Refund Policy
8. Prohibited Activities
9. User Generated Contributions
10. Contribution License
11. Guidelines for Reviews
12. Third-Party Websites and Content
13. Services Management
14. Privacy Policy
15. Copyright Infringements
16. Term and Termination
17. Modifications and Interruptions
18. Governing Law
19. Dispute Resolution
20. Corrections
21. Disclaimer
22. Limitations of Liability
23. Indemnification
24. User Data
25. Electronic Communications, Transactions, and Signatures
26. California Users and Residents
27. Miscellaneous
28. Contact Us
1. Our Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
Our Services include home staging consultations, clarity coaching (individual sessions, intensives, and ongoing membership), digital products (including downloadable resources, workbooks, and templates), online courses and workshops, and community membership through The Clarity Lounge. These Services are provided for personal and professional development purposes only and are not a substitute for licensed professional therapy, legal, or financial advice.
2. Intellectual Property Rights
Our Intellectual Property
We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, course content, frameworks, and downloadable materials (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws in the United States and around the world. The Content and Marks are provided through the Services "AS IS" for your personal, non-commercial use only.
Your Use of Our Services
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and download or print a copy of any Content to which you have properly gained access, solely for your personal, non-commercial use.
No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. To request permission, contact us at [email protected].
Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms and your right to use our Services will terminate immediately.
Your Submissions and Contributions
By sending us any question, comment, suggestion, idea, or feedback about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and be entitled to its unrestricted use for any lawful purpose without acknowledgment or compensation to you.
We may remove or edit any Contributions at any time without notice if we consider them harmful or in breach of these Legal Terms.
3. User Representations
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.
4. User Registration
You may be required to register to use certain Services, including course access and community membership. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. Products and Services Offered
SLB Design LLC offers the following types of products and services:
Home staging consultations — in-person or virtual consultations for real estate preparation
Clarity coaching — individual sessions, intensives (the Clarity Container), and ongoing coaching
Digital products — downloadable workbooks, templates, trackers, and resources
Online courses — self-paced courses including the Calm Clarity Method course
Workshops — live and recorded paid workshops
Community membership — The Clarity Lounge free and premium membership tiers hosted on Skool
All products and services are subject to availability. We reserve the right to discontinue any product or service at any time for any reason. Prices are subject to change.
Digital products are delivered electronically upon purchase. Due to the nature of digital delivery, all sales of digital products are final (see Section 7 — Refund Policy).
6. Purchases and Payment
We accept the following forms of payment: Visa, Mastercard, Discover, and PayPal. All payments are in US dollars.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as required.
If your order is subject to recurring charges (such as a monthly membership), you consent to our charging your payment method on a recurring basis without requiring prior approval for each charge, until such time as you cancel the applicable subscription.
We reserve the right to correct any errors in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Services.
7. Refund Policy
Digital Products
All sales of digital products — including downloadable workbooks, templates, trackers, courses, and workshop recordings — are final and non-refundable. Due to the immediate-access and digital nature of these products, we are unable to offer refunds once a purchase has been made and access has been granted.
If you experience a technical issue that prevents access to a digital product you purchased, please contact us at [email protected] and we will work to resolve the issue promptly.
Coaching Services
We want every coaching relationship to feel worth it. If after one full month of working together you feel the coaching wasn't the right fit, wasn't valuable, or we simply aren't a good match, you may request a refund for that month's investment.
To request a refund for coaching services, please contact us at [email protected] within 30 days of your first session. Refund requests submitted after 30 days of the initial session will not be considered.
Refunds for coaching do not apply to individual one-time sessions that have already been completed, or to any digital products or course materials included as part of a coaching package.
Home Staging Consultations
Because staging consultations involve the delivery of professional time and expertise, refunds are not available once a consultation has been completed. If you need to cancel or reschedule, please contact us at least 24 hours in advance at [email protected].
8. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create a collection, database, or directory without written permission from us
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information
Circumvent, disable, or otherwise interfere with security-related features of the Services
Disparage, tarnish, or otherwise harm us and/or the Services
Use any information obtained from the Services to harass, abuse, or harm another person
Make improper use of our support services or submit false reports of abuse or misconduct
Use the Services in a manner inconsistent with any applicable laws or regulations
Upload or transmit viruses, Trojan horses, or other material that interferes with the Services
Engage in any automated use of the system, including scripts, bots, or data mining tools
Delete the copyright or other proprietary rights notice from any Content
Attempt to impersonate another user or person
Interfere with, disrupt, or create an undue burden on the Services
Attempt to bypass any measures designed to prevent or restrict access to the Services
Copy or adapt the Services' software
Use the Services as part of any effort to compete with us or for any revenue-generating commercial enterprise
Sell or otherwise transfer your profile or account
Share, resell, or redistribute any paid course content, digital products, or coaching materials without our express written permission
9. User Generated Contributions
The Services may invite you to chat, contribute to, or participate in community forums, message boards, and other functionality (including The Clarity Lounge on Skool), during which you may create, submit, post, display, or transmit content (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites.
When you create or make available any Contributions, you represent and warrant that your Contributions are original, accurate, not misleading, not illegal, not harassing or harmful to others, and do not violate any applicable law or third-party rights.
Any use of the Services in violation of the foregoing may result in termination or suspension of your rights to use the Services.
10. Contribution License
By posting Contributions to any part of the Services, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, copy, reproduce, distribute, publish, display, reformat, translate, and exploit your Contributions for any purpose, commercial or otherwise, in any media format.
You retain full ownership of your Contributions and any associated intellectual property rights. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions.
We have the right, in our sole discretion, to edit, redact, re-categorize, or delete any Contributions at any time and for any reason, without notice.
11. Guidelines for Reviews
We may provide areas on the Services to leave reviews or ratings. When posting a review, you must: (1) have firsthand experience with what you are reviewing; (2) avoid offensive, abusive, or hateful language; (3) avoid discriminatory references; (4) avoid references to illegal activity; (5) not post false or misleading statements; and (6) not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions.
12. Third-Party Websites and Content
The Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, and other content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for any Third-Party Websites or Content.
Inclusion of or linking to any Third-Party Websites or Content does not imply approval or endorsement by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk.
Note: Some links on our website and in our content may be affiliate links. See our Privacy Policy for details on our affiliate relationships.
13. Services Management
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates these Legal Terms; (3) refuse, restrict, or limit the availability of any Contributions or portion thereof; (4) remove from the Services any files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
14. Privacy Policy
We care about data privacy and security. Please review our Privacy Policy at http://www.slbdesign.co/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States. If you access the Services from another region with different data protection laws, your continued use of the Services constitutes your consent to have your data transferred to and processed in the United States.
15. Copyright Infringements
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided at the end of these Legal Terms. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification of copyright infringement.
16. Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action.
17. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. We have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.
18. Governing Law
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Colorado, United States, applicable to agreements made and to be entirely performed within the State of Colorado, without regard to its conflict of law principles.
19. Dispute Resolution
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute"), the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes, both available at www.adr.org.
The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. The arbitration will take place in Colorado, United States.
In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. No arbitration shall be joined with any other proceeding, and there is no right or authority for any Dispute to be arbitrated on a class-action basis.
Exceptions to Informal Negotiations and Arbitration
The following Disputes are not subject to the above provisions: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.
20. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
21. Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
THE CONTENT AND COACHING SERVICES PROVIDED ARE FOR INFORMATIONAL AND PERSONAL DEVELOPMENT PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL THERAPY, MEDICAL ADVICE, LEGAL ADVICE, OR FINANCIAL ADVICE. RESULTS DESCRIBED IN TESTIMONIALS OR MARKETING MATERIALS ARE NOT GUARANTEED AND MAY NOT BE TYPICAL. YOUR RESULTS WILL DEPEND ON YOUR OWN EFFORT, CIRCUMSTANCES, AND OTHER FACTORS OUTSIDE OUR CONTROL.
22. Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
23. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including intellectual property rights; or (6) any harmful act toward any other user of the Services.
24. User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.
25. Electronic Communications, Transactions, and Signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
26. California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
27. Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
28. Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
SLB Design LLC
3404 Longs Peak Circle
Parker, CO 80138
United States
Phone: 720-437-9580
Email: [email protected]
Website: www.slbdesign.co