SLB Design Co — Privacy Policy
Last Modified: April 2025
Introduction
SLB Design LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit www.slbdesign.co ("the Website") or use any of our services, including home staging consultations, clarity coaching, digital products, online courses, workshops, and community membership (collectively, "the Services").
If you do not agree with this Privacy Policy, please do not use our Website or Services. By accessing or using this Website, you agree to this Privacy Policy and our Terms of Use.
Children Under the Age of 16
Our Website and Services are intended for adults only. All users must be at least 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have received information from a child under 16, we will delete that information promptly. If you believe a child under 16 has provided us with personal data, please contact us at [email protected].
When We Collect Information From You
We collect information when you:
Visit or browse our Website
Fill out a form or opt-in on our Website
Purchase a product, course, workshop, or service
Sign up for our email list or a free resource (lead magnet)
Join The Clarity Lounge community on Skool
Book a coaching, consulting, or staging session
Respond to a survey or participate in a challenge
Contact us directly by email or phone
What Types of Information We Collect
Voluntary Information
When you interact with our Website or Services, you may provide us with:
Name and email address
Mailing address and phone number
Payment and billing information (processed securely through third-party payment processors)
Business information relevant to coaching or consulting services
Any other details you voluntarily share with us
Automatically Collected Information
We also collect certain data automatically through cookies and tracking technologies, including:
IP address and browser type
Pages visited, time spent, and referring URLs
Device type and operating system
Geographic location data (general, not precise)
How We Collect Information
The primary methods we use to collect data include:
Cookies — small files placed on your device that help us recognize you, remember preferences, and understand how you use our site.
Web beacons and pixel tags — used by our email and marketing platforms to track email opens and link clicks.
Third-party forms and integrations — including our email marketing platforms and payment processors.
You may disable cookies through your browser settings. Please note that doing so may limit your ability to use certain features of our Website.
Email Marketing Platforms
We use GoHighLevel (GHL) and MailerLite to manage our email list, send newsletters, and deliver digital products and course content. When you opt in to receive emails from us, your name and email address are stored in one or both of these platforms. Each platform has its own privacy policy:
GoHighLevel: https://www.gohighlevel.com/privacy-policy
MailerLite: https://www.mailerlite.com/legal/privacy-policy
You may unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly at [email protected].
Community Platform (Skool)
The Clarity Lounge membership community is hosted on Skool, a third-party platform. When you join, your information is also subject to Skool's own privacy policy, which can be found at https://www.skool.com/privacy. We recommend reviewing their policy to understand how your data is handled on that platform.
Coaching, Courses, and Digital Products
When you purchase a coaching session, digital product, course, workshop, or any other paid Service, we collect the information necessary to fulfill your order and deliver the Service. This includes your name, email address, and billing information. Payment processing is handled by secure third-party processors — we do not store full credit card information on our servers.
We may also maintain notes from coaching or consulting sessions to help us serve you better over time.
Affiliate Partnerships
SLB Design Co participates in affiliate marketing programs. This means that some links on our Website and in our content may be affiliate links, and we may earn a commission if you make a purchase through those links at no additional cost to you.
We only recommend products, tools, and services that we personally use or genuinely believe would be helpful to our audience. Any affiliate relationship does not influence our honest opinions or recommendations.
When you click an affiliate link and make a purchase, the third-party company may collect data about that transaction. Please review the privacy policy of any third-party company before making a purchase through our referral links.
How We Use Your Information
We use the information we collect to:
Deliver the Services you requested (coaching, courses, digital products, community access)
Send you relevant content, newsletters, and promotional communications you have opted into
Process payments and manage your account or membership
Respond to your questions and provide customer support
Improve our Website, content, and overall user experience
Send administrative notices related to your purchases or account
Comply with legal obligations
We do not sell your personal information for monetary gain. We do not use your data for automated decision-making that would significantly affect you without your knowledge.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:
Service providers — We work with trusted third-party tools and platforms (such as GHL, MailerLite, Skool, and payment processors) that help us operate our business. These providers only access your data as needed to perform services on our behalf.
Legal compliance — We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
Business transfers — In the unlikely event of a merger or acquisition, your data may be transferred as part of that transaction, with notice provided.
We do not share your data with third parties for their own independent marketing purposes.
How We Store and Protect Your Information
We take the security of your personal information seriously. Our protective measures include:
All payment information is encrypted and processed through secure, PCI-compliant payment processors
Data stored on secure servers protected by firewalls and access controls
Regular monitoring for vulnerabilities and malware
Please note that no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Generally, we keep customer and client data for 5 years after your last transaction or interaction with us. If you would like us to delete your data sooner, you may request that at any time by contacting us at [email protected].
Your California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information we have collected, used, or shared about you
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell personal data)
Not be discriminated against for exercising your rights
To learn more about your California rights, visit https://oag.ca.gov/privacy/ccpa. To exercise any of these rights, contact us at [email protected] or 720-437-9580.
Your Data Protection Rights
Regardless of where you are located, you have the following rights with respect to your personal data:
Right to be Informed — You have the right to know how and why your data is being processed.
Right to Access — You can request to see what personal data we hold about you.
Right to Rectification — You can ask us to correct inaccurate or incomplete information.
Right to Erasure — You can request that we delete your personal data under certain circumstances (also called the "Right to be Forgotten").
Right to Restrict Processing — You can ask us to temporarily pause processing of your data.
Right to Data Portability — You can request a copy of your data in a structured, machine-readable format.
Right to Object — You have the right to object to processing that is inconsistent with the purpose for which your data was collected, including direct marketing.
Right Related to Automated Decision-Making — You have the right not to be subject to decisions made solely through automated processing.
To exercise any of these rights, please reach out to us at [email protected] or 720-437-9580. We will respond within a reasonable timeframe.
Do Not Track
Our Website honors Do Not Track ("DNT") browser settings. We do not track your online browsing activity across other websites or online services.
Right to Opt Out of Marketing
You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any of our emails or by emailing us at [email protected]. Please note that even after opting out of marketing communications, you may still receive transactional or service-related emails related to purchases you have made.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is always shown at the top of this page. If we make significant changes to how we handle your personal information, we will notify you by email. We encourage you to review this policy periodically.
Contact Us
Questions about this Privacy Policy? We'd love to hear from you.
SLB Design LLC
Email: [email protected]
Phone: 720-437-9580
Website: www.slbdesign.co